Privacy Policy

DATE OF LAST REVISION: JUNE 27, 2022

Alegria Inesperada SRL (‘We’) is a limited liability company, incorporated in Costa Rica and having its registered office situated at San Jose-Montes De Oca, San Pedro, Barrio Dent, North American Costa Rican Cultural Center, two hundred meters to the north and fifty to the east, Building Ofident, office №3. The Alegria Inesperada’s website is https://www.alegria-inesperada.com/.

Privacy Notice

This details how we will collect and process the personal data that we hold about you and your rights.

The lawful basis and purpose for the processing of your data

We will only process your personal data where we have a legal basis for doing so. This includes:

• Where you have provided positive consent to us;
• Where processing is necessary for the performance of a contract between you and us or to take steps to enter into a contract;
• Where processing is necessary for compliance with a legal or regulatory obligation;
• Where we have a legitimate interest upon which the data may be processed. Any decision to process data on the basis of legitimate interest will be made on a case by case basis and in line with the guidance set out in UK Data Protection legislation.

The information that we collect

We will collect personal data from you at the outset of your relationship with us, from your application as well as from other third parties such as your financial adviser and any providers that are transferring money or assets to us on your instruction. We will also collect personal data from you and other third parties you instruct on your behalf throughout the course of your relationship with us. This personal data will include:

• Contact information such as name and address, telephone numbers and email addresses.
• Information from your contact with us, voice recordings from telephone calls, letters and emails.
• Socio-demographic information; age, employment status, profession, earnings, gender, other sources of wealth.
• Family circumstances information; marital status, beneficiary information.
• Transactional information; account transactions, access to our online client portals.
• Legal; national identifiers, copy documents relating to your identity, nationality and citizenship such as birth certificate, passport, proof of address documents, marriage certificates.
• Special category data if necessary, such as information relating to your health, such as medical conditions and disabilities.

Sharing your personal data

We may disclose your personal data to third parties which provide services in connection with the administration of your account.
We may also share your personal information for legitimate business reasons or as may be required by applicable law and regulations.
We will disclose your personal information to any governmental, legal or regulatory body if required to do so by applicable law and regulation.
We may need to transfer your personal data to another country, in which case we will ensure that your personal data is afforded the same level of protection as is required under UK Data Protection legislation and regulations prior to sending your personal data.
We will otherwise keep your personal information confidential and never use it for any other purpose or pass your details to any third parties without your consent.

Retention of your personal data

We will retain your personal data for no longer than is necessary to provide the services under the Terms and Conditions applicable to the account and to meet any legal or regulatory obligations that may apply.

Your Data Protection Rights

You have a number of rights including:

1. the right to request a copy of the personal information we hold on you. In most cases, this will be free of charge, however in some limited circumstances, for example, repeated requests for further copies, we may apply an administration fee;
2. the right to have personal information we hold about you transferred securely to another service provider in electronic form;
3. the right to have any inaccurate personal information corrected;
4. the right to have any out of date personal information deleted once there’s no business need or legal requirement for us to hold it;
5. the right to object or restrict some processing, in limited circumstances and only when we don’t have legitimate grounds for processing your personal information;
6. the right to object to your personal information being used to send you marketing material. We will only send you marketing material where you’ve given us your consent to do so. You can remove your consent at any time.

Important Information

If you have any questions regarding how we use the data that we collect please contact:

Alegria Inesperada SRL
San Jose-Montes De Oca
San Pedro, Barrio Dent
North American Costa Rican Cultural Center
two hundred meters to the north and fifty to the east
Building Ofident, office №3
https://www.alegria-inesperada.com/

By signing our product application form, you consent to the use of your Personal Information for the purposes and on the terms set out above. You have the right to withdraw consent at any time.

Changes to this Privacy Notice

Any changes we make to our Privacy Notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to https://www.alegria-inesperada.com/.